Support — How to contact us

Email support@marathoncheats.org. Include your order ID and a short note about the issue.

Support replies in English. Add screenshots only if we ask for them.

  • Order ID from your receipt
  • Windows version
  • What you already tried

Support — Faster answers

Check FAQ and Status before you write. Many setup questions are already answered.

Refund and privacy answers are on the legal pages in the footer.

Support — What support covers

We help with key delivery, setup errors, and patch-day status for Marathon Cheats.

We cannot recover banned accounts or fix payment holds.

Send order ID and Windows version. Add screenshots only if we ask.

Support on patch days

Check Status before you email about BattlEye rebuilds.

The answer is often already posted on Status.

Say if you are on monthly or lifetime so we can confirm your plan.

Official game guides & resources

Links to official patch notes, map info, and game pages.